Easy ElectricFix

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Help centre · questions & answers

Straight answers before you book.

Everything customers usually ask us about booking, prices, safety and our warranty — in one place. Can’t find your question? Call or write to us and a real person will answer.

Still need help?

Talk to our booking desk.

Phone: +88 01847-334443
Email: info@easyelectricfix.com
Open every day, 8:00 AM – 10:00 PM

Booking desk staff member answering a customer call on an office phone
Topic 01

Booking & visits

For most of north and central Dhaka we can usually visit the same day if you call +88 01847-334443 before 4 PM. Other areas are booked into scheduled slots, typically the next day. Urgent safety problems are prioritised.

Yes. We offer two-hour arrival windows and call you when the technician is about 20 minutes away.

An adult should be present to explain the problem, approve the quote and check the work before we leave. For offices, a responsible staff member is fine.

Please do. Photos or a short video on WhatsApp help us bring the right parts and give you a rough estimate in advance.

Topic 02

Pricing & payment

A ৳500 inspection visit covers diagnosis and a written quote. If you go ahead with the repair, this amount is adjusted against the final bill.

Our listed prices are for labour. Parts are charged at market price, and we’re happy to show receipts or let you buy them yourself if you prefer.

Cash, bKash, Nagad and bank transfer. Payment is taken after the work is completed and tested.

Not without your agreement. If we discover something unexpected, we stop, explain it and give you a revised quote before continuing.

Topic 03

Safety & quality

Yes. Every technician has electrical trade training and site experience, and works alongside a senior colleague before handling customer visits on their own.

We use recognised brands of cable, breakers, switches and plumbing fittings available in Bangladesh. We’ll always tell you what we’re fitting and offer options at different price points.

No. We isolate and test circuits dead before working on them. It’s slower by a few minutes and much safer for everyone.

Yes. It usually means an earthing fault or a leak reaching wiring. Avoid touching metal fittings, switch off the main if it’s safe to do so, and call us immediately.

Topic 04

Warranty & after-care

Our workmanship is guaranteed for 90 days. If a repair we carried out fails in that time, we return and fix it without labour charges. Parts are covered by the manufacturer’s warranty.

Tell us straight away on +88 01847-334443 or info@easyelectricfix.com. We’ll send a senior technician to review the job and put it right.

Yes, for apartment societies, offices and shops. Contracts include scheduled board checks, priority visits and monthly invoicing.